Support

Last updated 16 October 2026

Help to set up Hey Atu, fix a connection and manage your computers. If this page does not answer your question, email support@heyatu.com.

Set up

• Connect Claude or ChatGPT to your computer: follow the steps on heyatu.com/start/mcp. The address for your AI app is https://heyatu.com/mcp.
• Install on your computer: open Terminal and run the command on heyatu.com/start. Setup links the computer to your Google account.

Fix a problem

• Check your computer first. In Terminal, run heyatu status. It must show service running and AI apps on.
• The AI app says that no computer is linked. Run heyatu account link on your computer and sign in with the same Google account as in your AI app.
• You did not see the approval request. A request closes after 3 minutes. Connect Hey Atu in your AI app again. If no window opens on your computer, the sign-in page shows a command under "No window on the computer?". Run it in Terminal on that computer.
• A tool does not run. Your computer must be on, awake and online. Run heyatu restart, then ask again.
• You use more than one Google account. Sign in with the account that your computer is linked to. The sign-in pages have "Use another Google account".

Your plan

• Free actions: each account can take 100 actions without a plan: tool calls from AI apps and from the phone app. They do not renew.
• After them: AI apps and the phone app need a plan. One plan covers up to 3 computers and starts with one free trial of 7 days.
• See your plan, the free actions left and your billing on heyatu.com/account. Prices are on Pricing.

Manage your account

• Remove a computer or delete your account: on heyatu.com/account. On the computer itself, heyatu account unlink also removes it.
• Stop all AI apps at once: heyatu mcp off. Turn them on again with heyatu mcp on.
• Remove the background service: heyatu uninstall.

Contact us

Email support@heyatu.com. Tell us:

• The AI app that you use (Claude, ChatGPT or another).
• What you did, what you expected and what happened.
• The output of heyatu status.

Do not send passwords, pairing codes or a photo of a pairing code. We never ask for them.

Other contacts: privacy questions and data requests to privacy@heyatu.com; security reports to security@heyatu.com (see Security).